It Support Technician 3 Sections18 LessonsLifetime Access
Curriculum
- 3 Sections
- 18 Lessons
- Lifetime Access
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- IT Support Technician16 Items
- 1.1Module 1: Introduction to IT Support19 Minutes
- 1.2Module 2: Computer Hardware Fundamentals19 Minutes
- 1.3Module 3: Operating Systems20 Minutes
- 1.4Module 4: Networking Basics17 Minutes
- 1.5Module 5: Network Administration21 Minutes
- 1.6Module 6: Security Essentials16 Minutes
- 1.7Module 7: Troubleshooting Techniques18 Minutes
- 1.8Module 8: Customer Service Skills15 Minutes
- 1.9Module 9: Mobile Device Support19 Minutes
- 1.10Module 10: Cloud Computing Basics18 Minutes
- 1.11Module 11: Virtualization Technologies18 Minutes
- 1.12Module 12: Software Installation and Management18 Minutes
- 1.13Module 13: Backup and Recovery17 Minutes
- 1.14Module 14: IT Documentation and Policies19 Minutes
- 1.16Module 15: Remote Support Tools18 Minutes
- 1.17Module 16: Career Development18 Minutes
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Module 2: Computer Hardware Fundamentals
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