It Support Technician

This It Support Technician is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills

• 100% online, self-paced study with 12 months’ access
• Includes online multiple-choice exam and optional reflective portfolio
• Order a CPD-accredited digital certificate (optional printed version available for £24.99)
• Recognised by UK employers and globally trusted certification

Your progress in this It Support Technician is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.

• Aspiring IT support professionals enhancing foundational skills
• Practising technicians seeking practical capability improvement
• IT staff aiming to strengthen problem-solving and communication
• Individuals preparing for IT support responsibilities in UK workplaces
• Professionals requiring CPD-accredited development in IT support areas

• IT Support Technician: £18,000 to £28,000 per year
• Network Support Assistant: £20,000 to £30,000 per year
• Help Desk Analyst: £19,000 to £27,000 per year
• Technical Support Specialist: £21,000 to £32,000 per year
• Systems Support Officer: £22,000 to £33,000 per year

• Confident IT troubleshooting and problem resolution
• Practical knowledge of hardware and software systems
• Effective network administration and security practices
• Clear communication and customer support skills
• Ability to use remote support and cloud computing tools
• Understanding of IT documentation and policy implementation
• Basic scripting and automation awareness
• Backup, recovery, and virtualization techniques

Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK

• Expert tutors with essential real-world experience
• 100% online learning with UK-based learner support
• Affordable, transparent pricing with no hidden fees
• Trusted by thousands of UK learners and global professionals

Enrol today to develop practical skills, build confidence, and strengthen your real-world understanding with the CPD-accredited It Support Technician course.