Safeguarding adults means protecting an adult’s right to live safely, free from abuse and neglect. It also involves listening to their wishes and helping them stay in control of their life. Because it’s a shared responsibility, everyone working with adults has a role in recognising concerns and taking appropriate action.
Your part depends on your job, where you work and your employer. For many care workers, it means noticing when something seems wrong and speaking up quickly. If you lead a team or oversee safeguarding, a CPD course such as Level 3 Safeguarding Adults can help you handle complex concerns with more confidence.
Quick recap
- In England, the Care Act 2014 duty covers adults with care and support needs who are experiencing or at risk of abuse or neglect, and unable to protect themselves as a result.
- The right level of safeguarding training depends on your role, your setting and what your employer requires.
- A certificate shows you’ve completed your learning, while competence comes from applying it well at work.
Who does adult safeguarding apply to?
Adult safeguarding applies to people aged 18 or over whose care and support needs make it hard for them to protect themselves from harm. In England, Section 42 of the Care Act 2014 says a local authority must make enquiries when it has reasonable cause to suspect an adult:
- has needs for care and support (whether or not the council is meeting them)
- is experiencing, or is at risk of, abuse or neglect
- is unable to protect themselves because of those needs
This might be an older person who is frail or someone with a learning disability. Even so, risk comes from the whole situation, rather than age or disability alone.
That’s why many professionals prefer “adult at risk” to “vulnerable adult”. It shifts the focus from the person to their circumstances.
Children are covered separately, under their own law and guidance, including Working Together to Safeguard Children in England.
What are the six principles of safeguarding adults?
The six principles of safeguarding adults are empowerment, prevention, proportionality, protection, partnership and accountability. They come from the Care Act statutory guidance, not the Act itself. Here’s what each one means in practice:
Six Safeguarding Principles
Here's what each one means in practice:
Empowerment
Helping people make their own decisions and give informed consent.
Prevention
Acting before harm happens.
Proportionality
Using the least intrusive response that fits the risk.
Protection
Supporting and representing those in greatest need.
Partnership
Services and communities working together to prevent and report abuse.
Accountability
Being clear about everyone's role.
These principles work hand in hand with Making Safeguarding Personal. This approach asks the person what outcome they want and keeps their voice at the centre of decisions. For example, an adult with capacity may prefer to manage without help. Their wishes should shape the response, and staff still follow the appropriate safeguarding procedures.
What types of abuse and neglect does safeguarding cover?
Safeguarding covers ten main types of abuse and neglect, as set out in the Care Act statutory guidance. These categories are a guide rather than a closed list.
Safeguarding — Types of Abuse
10 recognised forms of abuse and neglect
Hitting, pushing or misusing medication or restraint.
Abuse by a partner or family member, including coercive control.
Any sexual activity without the person's consent.
Threats, humiliation, intimidation or isolation.
Theft, fraud, scams or pressure over money.
Forced labour, trafficking or domestic servitude.
Harassment or unfair treatment linked to race, disability, religion or another protected characteristic.
Poor care built into how a service is run.
Leaving care, health or nutrition needs unmet.
A person struggling to care for their own hygiene, health or home.
Abuse can happen anywhere, including care homes, hospitals, people's own homes and online.
Is safeguarding adults a legal requirement?
Yes, but the legal duties fall mainly on local authorities and registered care providers. Individual workers follow their employer’s procedures and professional standards.
In England, the Care Act 2014 requires local authorities to make Section 42 enquiries and establish Safeguarding Adults Boards. Alongside it, the Mental Capacity Act 2005 guides decisions for people who may lack capacity.
Care providers registered with CQC must also meet the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Regulation 13 requires them to protect people from abuse, so a care home needs clear systems to identify and report it. Regulation 18 covers staff support, training and supervision. Employers then choose training that fits each role, guided by sector standards.
The rules differ in Wales, Scotland and Northern Ireland, so always follow the procedures that apply where you work.
Who is responsible for safeguarding adults?
Everyone who works with adults shares responsibility for safeguarding, but each role carries different duties.
Care workers, support workers and healthcare assistants: spot concerns and report them quickly.
Nurses and allied health professionals: recognise concerns during care and raise them in line with their professional codes.
Senior carers and team leaders: support staff and escalate concerns.
Registered managers: make sure policies and reporting systems work effectively.
Safeguarding leads: advise colleagues and make referrals.
What should you do if you’re worried about an adult?
If someone is in immediate danger, call 999. If you work in care, follow your organisation’s safeguarding procedure and tell your manager or safeguarding lead straight away.
- Listen calmly and take what the person says seriously.
- Explain that you may need to share what they tell you to keep them safe.
- Record the facts accurately, including the person’s own words.
- Leave any investigation to the professionals responsible for it.
If you’re a member of the public, contact your local council’s adult social care team. Our safeguarding decision tree can help you think through next steps alongside local procedures.
Does everyone need the same safeguarding training?
No, the right level of safeguarding training depends on your role. Employers generally consider your contact with adults at risk, any supervisory duties and whether you have a lead safeguarding role.
The approach also differs between sectors. In healthcare, Adult Safeguarding: Roles and Competencies for Health Care Staff links training levels to staff groups, as our guide to NHS safeguarding levels explains.
In social care, new workers in England usually cover safeguarding through the Care Certificate, developed by Skills for Care. CPD course levels use their own labels, so it’s worth checking how a course fits your sector.
Training and competence are different things. Training gives you knowledge. Competence is applying that knowledge safely at work, which employers check through supervision and observation.
What are the common mistakes around safeguarding adults?
The most common mistakes are waiting for proof, misjudging risk and expecting too much from training.
Studying through Royal Open College (CPD learning)
If safeguarding is becoming a bigger part of your job, the Level 3 Safeguarding Adults course from Royal Open College offers structured CPD learning to take your understanding further. It suits staff with wider safeguarding duties, such as team leaders, managers, and safeguarding leads.
You’ll work through situations that often feel challenging in practice, from responding to a disclosure to understanding the Section 42 enquiry process. Along the way, you’ll cover mental capacity, information sharing, and multi-agency working, with scenario-based tasks that let you practise applying what you learn.
Because it’s online and self-paced, you can fit your learning around your shifts and reflect on how it applies to your own workplace.












