Service Helpdesk & Technical Support Course 3 Sections22 LessonsLifetime Access
Curriculum
- 3 Sections
- 22 Lessons
- Lifetime Access
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- Service Helpdesk & Technical Support Course20 Items
- 1.1Module 01: Administration Support Assistant
- 1.2Module 02: Personal Assistant
- 1.3Module 03: Administration & Office Skills
- 1.4Module 04: Skills of an Effective Administrator
- 1.5Module 05: Administration Receptionist Skills
- 1.6Module 06: Business Telephone Skills for Admin & Receptionist
- 1.7Module 07: Representing Your Boss and Company
- 1.8Module 08: Business Etiquette
- 1.9Module 09: Mail Services and Shipping
- 1.10Module 11: Organising Meetings and Conferences
- 1.11Module 12: Diary Management and Note-taking
- 1.12Module 13: Time Management for Admin & Receptionist
- 1.13Module 10: Travel Arrangements
- 1.14Module 14: Record Keeping and Filing Systems
- 1.15Module 15: Business Writing Skills
- 1.16Module 16: Organisational Skills
- 1.17Module 17: Communication Skills
- 1.18Module 18: Customer Service & Receptionist Skills
- 1.19Module 19: Effective Planning and Scheduling
- 1.20Module 20: Invoicing and Petty Cash
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