Office Admin & Receptionist
Gain confidence and progress your career with this course, which builds practical office admin and receptionist skills aligned with UK business standards. You’ll develop understanding to meet sector expectations while studying flexibly online at your own pace, valued by UK employers.
Overview
What You’ll Learn From Office Admin & Receptionist
Overview
This Office Admin & Receptionist course is a CPD-accredited online programme designed for UK learners ready to advance their administrative skills. It provides flexible study options to support your professional development in a busy work environment.
You will deepen your understanding of office responsibilities, combining practical knowledge with ethical decision-making aligned to sector best practice. The course enhances your ability to manage tasks effectively and contribute to workplace quality and professionalism.
Learners typically include aspiring and practising professionals seeking skills-based growth and increased confidence. The course offers comprehensive support and online access, making it suitable for a variety of career stages within the UK business sector.
Key highlights:
- CPD-accredited with recognised UK professional standards
- Fully online, self-paced learning with 12 months’ access
- Develop practical office administration and receptionist skills
- Focus on communication, organisation, and customer service
- Flexible study designed for busy UK professionals
- Includes assessment with instant feedback and free retakes
- Optional digital and printed CPD certificates available
- Suitable for aspiring and experienced administrative staff
Accreditation & Recognition
This Office Admin & Receptionist is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills
- 100% online, self-paced study with 12 months’ access
- Includes online multiple-choice exam and optional reflective portfolio
- Order a CPD-accredited digital certificate (optional printed version available for £24.99)
- Recognised by UK employers and globally trusted certification
Assessment & Certification
Your progress in this Office Admin & Receptionist is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.
Who Is This Course For?
- Aspiring office administrators seeking foundational skills
- Receptionists wanting to enhance professional capabilities
- Experienced administrative staff aiming to improve efficiency
- Personal assistants developing organisational competence
- Professionals managing business communication and customer service
- UK learners pursuing flexible, skills-based development
Career Opportunities & Progression
- Office Administrator: £18,000–£25,000 per year
- Receptionist: £16,000–£22,000 per year
- Personal Assistant: £20,000–£28,000 per year
- Administrative Support Assistant: £17,000–£23,000 per year
- Customer Service Coordinator: £18,000–£24,000 per year
- Office Manager (entry to mid-level): £22,000–£30,000 per year
Key Skills You’ll Gain
- Confident multitasking and organisational ability
- Effective verbal and written communication
- Customer service and interpersonal skills
- Time management and scheduling expertise
- Professional business correspondence handling
- Reception and telephone communication skills
- Problem-solving within administrative contexts
- Use of office technology and software tools
Why Study with Royal Open College
Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK
- Expert tutors with essential real-world experience
- 100% online learning with UK-based learner support
- Affordable, transparent pricing with no hidden fees
- Trusted by thousands of UK learners and global professionals
Enrol today to develop practical skills and build confidence with the CPD-accredited Office Admin & Receptionist course, designed to strengthen your real-world understanding.
Curriculum
- 3 Sections
- 18 Lessons
- Lifetime Access
- Office Admin & Receptionist16
- 1.1Module 01: Administration Support Assistant
- 1.2Module 02: Personal Assistant
- 1.3Module 03: Administration & Office Skills
- 1.4Module 04: Skills of an Effective Administrator
- 1.5Module 05: Administration Receptionist Skills
- 1.6Module 06: Business Telephone Skills for Admin & Receptionist
- 1.7Module 07: Representing Your Boss and Company
- 1.8Module 08: Mail Services and Shipping
- 1.9Module 09: Travel Arrangements
- 1.10Module 10: Organising Meetings and Conferences
- 1.11Module 11: Time Management for Admin & Receptionist
- 1.12Module 12: Record Keeping and Filing Systems
- 1.13Module 13: Business Writing Skills
- 1.14Module 14: Organisational Skills
- 1.15Module 15: Communication Skills
- 1.16Module 16: Customer Service & Receptionist Skills
- Order Your Certificate1
- Leave a Review1






