It Helpdesk Administrator Training 3 Sections19 LessonsLifetime Access
Curriculum
- 3 Sections
- 19 Lessons
- Lifetime Access
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- IT Helpdesk Administrator Training17 Items
- 1.1Module 1: Introduction to IT Support
- 1.2Module 2: Computer Hardware Fundamentals
- 1.3Module 3: Operating Systems
- 1.4Module 4: Networking Basics
- 1.5Module 5: Network Administration
- 1.6Module 6: Security Essentials
- 1.7Module 7: Troubleshooting Techniques
- 1.8Module 8: Customer Service Skills
- 1.9Module 9: Mobile Device Support
- 1.10Module 10: Cloud Computing Basics
- 1.11Module 11: Virtualization Technologies
- 1.12Module 12: Software Installation and Management
- 1.13Module 13: Backup and Recovery
- 1.14Module 14: IT Documentation and Policies
- 1.15Module 15: Introduction to Scripting
- 1.16Module 16: Remote Support Tools
- 1.17Module 17: Career Development
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