Workplace Performance Management
Gain confidence and progress your communication skills with this course. Develop an understanding of effective workplace performance management in line with sector best practice. Study flexibly online, enhancing your value to UK employers through self-paced learning.
Overview
What You’ll Learn From Workplace Performance Management
Overview
This Workplace Performance Management course is CPD-accredited and delivered entirely online for UK learners. It is designed to help you advance your communication capabilities and readiness for greater responsibility. You can study at your own pace, fitting learning around your schedule.
The course deepens your understanding of communication’s role in managing workplace performance. It supports better decision-making and leadership through practical knowledge of conflict resolution, negotiation, and team communication. You will explore ethical and effective communication aligned with UK sector expectations.
Learners typically include those aiming to boost their professional communication skills and leadership potential. The course offers recognised CPD value and flexible online study with support to help you build practical, transferable skills.
Key highlights:
- Fully CPD-accredited course focused on workplace communication skills
- Flexible, 100% online, self-paced study with 12 months access
- Develop leadership and conflict resolution capabilities
- Practical learning modules covering verbal, non-verbal, and written communication
- Emphasises real-world application and professional development
- Includes assessment with instant results and certificate option
- Recognised by UK employers for continuing professional development
Accreditation & Recognition
This Workplace Performance Management is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills
- 100% online, self-paced study with 12 months’ access
- Includes online multiple-choice exam and optional reflective portfolio
- Order a CPD-accredited digital certificate (optional printed version available for £24.99)
- Recognised by UK employers and globally trusted certification
Assessment & Certification
Your progress in this Workplace Performance Management is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.
Who Is This Course For?
- Aspiring professionals seeking to improve workplace communication
- Team leaders aiming to enhance performance management skills
- Managers developing conflict resolution and negotiation abilities
- HR personnel focused on employee engagement and communication
- Individuals wanting to build leadership communication confidence
- Professionals responsible for internal and external communication strategies
Career Opportunities & Progression
- Team Leader (£28,000–£38,000) using communication to manage staff
- HR Advisor (£25,000–£35,000) supporting employee relations and training
- Communications Officer (£24,000–£34,000) handling internal messaging
- Project Coordinator (£26,000–£36,000) applying negotiation and leadership skills
- Customer Service Manager (£27,000–£37,000) resolving conflicts and improving service
- Training and Development Specialist (£29,000–£39,000) delivering communication workshops
Key Skills You’ll Gain
- Confident verbal and non-verbal communication techniques
- Effective conflict resolution and negotiation strategies
- Practical leadership communication and team management
- Listening skills for better workplace understanding
- Writing clear, persuasive professional documents
- Managing communication in crisis and media contexts
- Applying intercultural communication principles
Why Study with Royal Open College
Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK
Enrol today to develop practical skills, confidence, and real-world understanding with the CPD-accredited Workplace Performance Management course.
- Expert tutors with essential real-world experience
- 100% online learning with UK-based learner support
- Affordable, transparent pricing with no hidden fees
- Trusted by thousands of UK learners and global professionals
Course Curriculum for Workplace Performance Management
Explore key communication concepts and workplace relevance. Understand how communication impacts performance management.
Module 02: Verbal Communication
Learn effective speaking strategies for clarity and influence. Build confidence in verbal exchanges at work.
Module 03: Non-Verbal Communication
Recognise body language and tone cues. Use non-verbal signals to enhance understanding.
Module 04: Written Communication
Develop skills for clear and professional writing. Apply best practices for emails and reports.
Module 05: Listening Skills
Improve active listening techniques to enhance workplace relationships. Understand feedback and information gathering.
Module 06: Conflict Resolution
Master techniques to manage and resolve disputes constructively. Promote positive work environments.
Module 07: Intercultural Communication
Understand cultural differences in communication styles. Adapt approaches for diverse workplaces.
Module 08: Persuasive Communication
Learn how to influence and motivate others effectively. Use persuasion ethically in leadership.
Module 09: Public Speaking
Build confidence in delivering presentations. Engage audiences with clear messaging.
Module 10: Media Communication
Understand media relations and messaging strategies. Prepare for external communication challenges.
Module 11: Crisis Communication & Conflict Resolution
Manage communication during workplace crises. Apply conflict resolution in high-pressure situations.
Module 12: Communication in the Workplace
Examine communication flows and barriers. Enhance team collaboration and information sharing.
Module 13: Communication and Technology
Explore digital tools for effective communication. Adapt to evolving communication platforms.
Module 14: Communication and Leadership
Develop leadership communication skills. Inspire and guide teams through clear messaging.
Module 15: Communication and Negotiation
Practice negotiation tactics and strategies. Achieve mutually beneficial outcomes in the workplace.
Curriculum
- 3 Sections
- 17 Lessons
- Lifetime Access
- Workplace Performance Management15
- 1.1Introduction to Communication
- 1.2Verbal Communication
- 1.3Non-Verbal Communication
- 1.4Written Communication
- 1.5Listening Skills
- 1.6Conflict Resolution
- 1.7Intercultural Communication
- 1.8Persuasive Communication
- 1.9Public Speaking
- 1.10Media Communication
- 1.11Crisis Communication & Conflict Resolution
- 1.12Communication in the Workplace
- 1.13Communication and Technology
- 1.14Communication and Leadership
- 1.15Communication and Negotiation
- Order Your Certificate1
- Leave a Review1
Course Features
- Lectures 17
- Quiz 0
- Duration 5 Hours
- Skill level All Levels
- Language English
- Students 687
- Assessments Yes
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