Verbal And Non-Verbal Business Communications

Overview

What You’ll Learn

Develop confident verbal and non-verbal communication techniques

Apply communication models to real business situations

Strengthen cross-cultural communication awareness and skills

Plan and deliver clear, engaging business presentations

Improve professional telephonic and written communication

Enhance job application and appointment-making effectiveness

Overview

This Verbal And Non-Verbal Business Communications course is a CPD-accredited online programme designed for UK learners ready to advance their communication capabilities. It supports professionals seeking to improve workplace interactions through effective messaging.

You will build your understanding of both spoken and unspoken communication, increasing your ability to make sound, ethical decisions in business contexts. The course helps you interpret and use communication cues to meet professional standards expected across sectors.

Learners typically include team leaders, managers, and aspiring professionals aiming to enhance their communication skills. The flexible online format offers 12 months of access, supported by UK-based learner services to fit your schedule.

Key Highlights:

Master verbal and non-verbal communication for business clarity
Understand cultural nuances in workplace interactions
Gain practical skills in presentation planning and delivery
Flexible, self-paced learning with 12 months’ online access
CPD-accredited with recognised value across UK employers
Includes multiple-choice assessment and optional reflective portfolio

Accreditation & Recognition

This Verbal And Non-Verbal Business Communications is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills

100% online, self-paced study with 12 months’ access
Includes online multiple-choice exam and optional reflective portfolio
Order a CPD-accredited digital certificate (optional printed version available for £24.99)
Recognised by UK employers and globally trusted certification

Assessment & Certification

Your progress in this Verbal And Non-Verbal Business Communications is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.

Who Is This Course For?

Aspiring business professionals seeking communication skills
Team leaders managing diverse or cross-cultural teams
Managers aiming to enhance presentation and interpersonal skills
Individuals preparing for job applications and interviews
Employees improving telephonic and written business communications

Career Opportunities & Progression

Business Communications Officer: £25,000-£35,000
Team Leader or Supervisor: £28,000-£38,000
Customer Relations Specialist: £22,000-£32,000
Human Resources Assistant: £23,000-£33,000
Sales Executive: £24,000-£36,000

Key Skills You’ll Gain

Confident verbal and non-verbal messaging
Effective cross-cultural communication
Practical presentation planning and delivery
Professional written and telephonic communication
Enhanced interpersonal and influencing skills
Improved clarity and responsiveness in business settings

Why Study with Royal Open College

Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK

Expert tutors with essential real-world experience
100% online learning with UK-based learner support
Affordable, transparent pricing with no hidden fees
Trusted by thousands of UK learners and global professionals

Enrol today to develop practical skills and build confidence in business communication with the CPD-accredited Verbal And Non-Verbal Business Communications course, designed to strengthen your real-world understanding.