The Complete Microsoft Outlook Masterclass

Overview

What You’ll Learn

Develop confident email management and communication skills

Apply advanced Outlook features for efficient organisation

Strengthen decision-making in digital correspondence handling

Understand account and mailbox settings for optimal use

Improve productivity through customised Outlook workflows

Enhance security awareness for data and password protection

Lead email management with professional and ethical standards

Utilise calendar and task functions to support effective planning

Overview

The Complete Microsoft Outlook Masterclass is a CPD-accredited online course designed for UK learners ready to enhance their email and time management skills. It offers practical training that fits into your schedule and supports your professional development.

This course helps you take greater responsibility for managing digital communication, improving your understanding of Outlook’s capabilities. You’ll learn to make informed decisions that reflect sector expectations for quality and professionalism without relying on jargon or unsubstantiated claims.

Learners typically include professionals seeking to build skills and confidence in office productivity tools. The course provides flexible, online study supported by expert guidance to help you gain practical knowledge and skills recognised by UK employers.

Key Highlights:

Comprehensive Outlook training covering email, calendar, and security
Flexible, self-paced online learning tailored to UK professional needs
CPD-accredited for recognised professional development
Practical modules designed to improve workplace productivity
Focus on transferable skills for confident communication and organisation
Support from expert tutors and a UK-based learner community

Accreditation & Recognition

This The Complete Microsoft Outlook Masterclass is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills

100% online, self-paced study with 12 months’ access
Includes online multiple-choice exam and optional reflective portfolio
Order a CPD-accredited digital certificate (optional printed version available for £24.99)
Recognised by UK employers and globally trusted certification

Assessment & Certification

Your progress in this The Complete Microsoft Outlook Masterclass is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.

Who Is This Course For?

Office administrators seeking to improve email management
Team leaders aiming to enhance communication workflows
Project coordinators requiring efficient scheduling skills
Customer service professionals managing client correspondence
IT support staff needing deeper Outlook functionality knowledge
Anyone wanting to build confidence in Microsoft Outlook use

Career Opportunities & Progression

Administrative Assistant: £18,000 – £25,000 per year
Office Manager: £25,000 – £35,000 per year
Project Coordinator: £26,000 – £36,000 per year
Customer Service Supervisor: £22,000 – £30,000 per year
IT Support Technician: £20,000 – £28,000 per year
Executive Assistant: £28,000 – £38,000 per year

Key Skills You’ll Gain

Confident email composition and management
Effective calendar and appointment scheduling
Advanced use of rules and alerts for organisation
Secure handling of passwords and data privacy
Customisation of Outlook interface for productivity
Practical application of automatic replies and quick steps
Improved communication through professional email formatting
Efficient task and contact management

Why Study with Royal Open College

Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK

Expert tutors with essential real-world experience
100% online learning with UK-based learner support
Affordable, transparent pricing with no hidden fees
Trusted by thousands of UK learners and global professionals

Enrol today to build confidence in email management with The Complete Microsoft Outlook Masterclass, a CPD-accredited course designed to strengthen your skills and real-world understanding.