Itilâ® Foundation - Video Training Course

Overview

What You’ll Learn

Develop confident decision-making in IT service management principles

Apply ITIL concepts to improve service lifecycle understanding

Strengthen leadership capability in ITSM process implementation

Understand continuous service improvement and operational roles

Enhance practical skills for effective service transition and design

Improve ability to align IT services with business strategy

Build competence in managing service operations and functions

Increase confidence in ethical and quality ITSM practices

Overview

The Itil® Foundation – Video Training Course is a CPD-accredited online programme designed for UK learners ready to advance their IT service management skills. It offers a comprehensive introduction to ITIL principles, helping you gain valuable knowledge at your own pace.

This course supports increased responsibility and leadership by deepening your understanding of ITSM practices. You will learn how to apply ITIL concepts practically, improving your decision-making and adherence to sector best practices without relying on regulatory claims. Your approach to service management will become more effective and aligned with professional standards.

Trusted by professionals seeking skills-based recognition, this course suits those aiming to enhance their IT service capabilities. Whether working in IT or related sectors, you benefit from flexible online study and dedicated learner support throughout your development journey.

Key Highlights:

Fully online and self-paced study with 12 months’ access
CPD-accredited for recognised professional development
Focus on practical IT service management skills and knowledge
Covers complete ITIL service lifecycle from strategy to operation
Multiple-choice assessment with instant results and free retakes
Digital certificate available with optional printed copy
Designed for aspiring and practising IT professionals in the UK

Accreditation & Recognition

This Itil® Foundation – Video Training Course is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills

100% online, self-paced study with 12 months’ access
Includes online multiple-choice exam and optional reflective portfolio
Order a CPD-accredited digital certificate (optional printed version available for £24.99)
Recognised by UK employers and globally trusted certification

Assessment & Certification

Your progress in this Itil® Foundation – Video Training Course is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.

Who Is This Course For?

Aspiring IT professionals seeking foundational ITSM skills
Practising IT staff aiming to enhance service management knowledge
Team leaders responsible for IT service delivery and support
IT consultants needing updated ITIL framework understanding
Project managers overseeing IT service-related initiatives
Business professionals collaborating with IT departments

Career Opportunities & Progression

IT Service Desk Analyst: £20,000-£28,000
IT Support Technician: £22,000-£30,000
Service Delivery Coordinator: £25,000-£35,000
IT Operations Manager (entry level): £30,000-£40,000
ITSM Consultant (junior): £28,000-£38,000
IT Project Coordinator: £26,000-£36,000

Key Skills You’ll Gain

Confident application of ITIL service management principles
Practical understanding of the IT service lifecycle stages
Capability to support continuous service improvement activities
Enhanced skills in coordinating service transition and design
Improved leadership in IT service operation functions
Effective communication within IT and business teams
Ability to align IT services with organisational strategies
Strong problem-solving and decision-making in ITSM contexts

Why Study with Royal Open College

Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK

Expert tutors with essential real-world experience
100% online learning with UK-based learner support
Affordable, transparent pricing with no hidden fees
Trusted by thousands of UK learners and global professionals

Enrol today to develop practical IT service management skills with the CPD-accredited Itil® Foundation – Video Training Course, designed to build your confidence and real-world understanding.