Conflict Resolution Training
Gain confidence and progress your skills in managing workplace conflict effectively. This course develops your understanding of best practice in conflict resolution aligned with sector expectations. Study flexibly online at your own pace, valued by UK employers for continuing professional development.
Overview
What You’ll Learn From Conflict Resolution Training
Overview
The Conflict Resolution Training course is a CPD-accredited, fully online programme tailored for UK professionals. It is designed to help you build practical skills in managing workplace conflicts and people management challenges. You can study at your own pace, fitting learning around your schedule.
As you progress, you will gain deeper understanding and responsibility in handling conflict with professionalism. The course emphasises practical application, ethical decision-making, and quality leadership aligned with sector best practices. Your ability to lead teams through challenges will improve, enhancing your professional effectiveness.
This course supports professionals aiming to build skills and confidence in workplace conflict resolution. Typical learners include managers, team leaders, and HR practitioners focused on people management. Flexible online study and dedicated learner support ensure a reliable learning experience.
Key highlights:
- Fully online, self-paced study with 12 months’ access
- CPD-accredited training recognised by UK employers
- Practical focus on leadership and conflict management skills
- Interactive modules combining theory and applied learning
- Flexible learning designed for busy professionals
Accreditation & Recognition
This Conflict Resolution Training is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills
- 100% online, self-paced study with 12 months’ access
- Includes online multiple-choice exam and optional reflective portfolio
- Order a CPD-accredited digital certificate (optional printed version available for £24.99)
- Recognised by UK employers and globally trusted certification
Assessment & Certification
Your progress in this Conflict Resolution Training is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.
Who Is This Course For?
- Aspiring managers seeking foundational conflict management skills
- Experienced professionals enhancing leadership capabilities
- HR practitioners focused on employee relations and engagement
- Team leaders managing diverse groups and workplace challenges
- Individuals aiming to improve workplace communication and teamwork
Career Opportunities & Progression
- Team Leader: £28,000 to £38,000 per year
- HR Officer: £25,000 to £35,000 per year
- People Manager: £35,000 to £45,000 per year
- Employee Relations Specialist: £30,000 to £40,000 per year
- Learning and Development Coordinator: £27,000 to £37,000 per year
Key Skills You’ll Gain
- Conflict resolution and mediation techniques
- Effective communication and active listening
- Leadership and team management confidence
- Emotional intelligence and empathy in decision-making
- Problem-solving and accountability in workplace settings
Why Study with Royal Open College
Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK
Enrol today to develop practical skills and build confidence in workplace conflict resolution with this CPD-accredited Conflict Resolution Training, designed to strengthen your leadership and real-world understanding.
- Expert tutors with essential real-world experience
- 100% online learning with UK-based learner support
- Affordable, transparent pricing with no hidden fees
- Trusted by thousands of UK learners and global professionals
Course Curriculum for Conflict Resolution Training
Explore the basics of managing people effectively. Understand roles and responsibilities in leadership.
Module 02: Communication Skills for Managers
Learn key communication techniques for clear messaging. Develop active listening and feedback skills.
Module 03: Building and Leading Teams
Understand team dynamics and leadership styles. Practice strategies for motivating and guiding groups.
Module 04: Motivation and Employee Engagement
Explore factors that drive motivation at work. Apply methods to boost engagement and productivity.
Module 05: Conflict Resolution and Problem-Solving
Identify conflict causes and resolution styles. Develop practical problem-solving approaches.
Module 06: Performance Management
Learn how to set goals and monitor progress. Understand feedback delivery and improvement plans.
Module 07: Emotional Intelligence for Managers
Discover emotional awareness and regulation. Enhance empathy and relationship building.
Module 08: Decision-Making and Accountability
Practice making informed, ethical decisions. Understand accountability in leadership roles.
Module 09: Coaching and Mentoring Skills
Develop coaching techniques for staff growth. Learn mentoring to support career development.
Module 10: Change Management and Adaptability
Understand managing change in teams. Build adaptability and resilience skills.
Module 11: Diversity, Equity, and Inclusion (DEI) in People Management
Explore DEI principles and benefits. Apply inclusive management practices.
Module 12: Time Management and Delegation
Learn prioritisation and task management. Develop effective delegation strategies.
Module 13: Building a Positive Workplace Culture
Understand culture’s impact on performance. Explore ways to foster positivity and collaboration.
Curriculum
- 3 Sections
- 15 Lessons
- Lifetime Access
- Conflict Resolution Training13
- 1.1Module 2: Communication Skills for Managers
- 1.1Module 1: Introduction to People Management
- 1.2Module 3: Building and Leading Teams
- 1.3Module 4: Motivation and Employee Engagement
- 1.4Module 5: Conflict Resolution and Problem-Solving
- 1.5Module 6: Performance Management
- 1.6Module 7: Emotional Intelligence for Managers
- 1.7Module 8: Decision-Making and Accountability
- 1.8Module 9: Coaching and Mentoring Skills
- 1.9Module 10: Change Management and Adaptability
- 1.10Module 11: Diversity, Equity, and Inclusion (DEI) in People Management
- 1.11Module 12: Time Management and Delegation
- 1.12Module 13: Building a Positive Workplace Culture
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Course Features
- Lectures 15
- Quiz 0
- Duration 4 Hours 20 minutes
- Skill level All levels
- Language English
- Students 522
- Assessments Yes
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- 01223 944865
- info@royalopencollege.org
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