Comptia A+ (220-1101 & 220-1102)

Overview

What You’ll Learn

Develop practical troubleshooting and technical problem-solving skills

Apply hardware installation and maintenance best practices confidently

Strengthen software configuration and operating system management knowledge

Understand network fundamentals and security protocols effectively

Enhance decision-making in IT support scenarios with ethical considerations

Build leadership capability in managing IT helpdesk environments

Improve communication skills for technical and non-technical stakeholders

Analyse system performance and implement optimisation techniques

Overview

The Comptia A+ (220-1101 & 220-1102) course is a CPD-accredited, online programme designed for UK learners aiming to enhance their IT support capabilities. It offers a practical, flexible learning experience to help you progress your technical understanding.

This course supports your growth in responsibility and leadership within IT environments by deepening your knowledge of hardware, software, and networking. It emphasises quality decision-making aligned with industry best practices without relying on regulatory claims. You’ll gain the confidence to apply your skills ethically and effectively.

Suitable for professionals building recognised IT skills, this course fits around your lifestyle with online study and dedicated learner support. It is tailored to those seeking to improve their practical expertise and professional credibility in the UK IT sector.

Key Highlights:

Fully CPD-accredited with recognised UK employer value
Develop in-demand IT hardware, software, and networking skills
Flexible online learning accessible anytime, anywhere
Includes practical, scenario-based assessments
Self-paced study with 12 months access and learner support
Build confidence in troubleshooting and technical communication
Learn ethical and quality standards in IT support practice

Accreditation & Recognition

This Comptia A+ (220-1101 & 220-1102) is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills

100% online, self-paced study with 12 months’ access
Includes online multiple-choice exam and optional reflective portfolio
Order a CPD-accredited digital certificate (optional printed version available for £24.99)
Recognised by UK employers and globally trusted certification

Assessment & Certification

Your progress in this Comptia A+ (220-1101 & 220-1102) is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.

Who Is This Course For?

Aspiring IT support technicians seeking foundational skills
Practising IT professionals aiming to update hardware and software knowledge
Helpdesk staff looking to improve troubleshooting and communication
Technical support staff wanting to build leadership and decision-making skills
Individuals seeking flexible, CPD-accredited IT training for career development

Career Opportunities & Progression

IT Support Technician: £20,000-£30,000
Helpdesk Analyst: £22,000-£32,000
Technical Support Specialist: £23,000-£35,000
IT Operations Coordinator: £25,000-£37,000
Junior Network Administrator: £24,000-£36,000

Key Skills You’ll Gain

Confidence in diagnosing and resolving IT hardware issues
Capability to manage and configure operating systems effectively
Understanding of network basics and cybersecurity principles
Practical skills in IT troubleshooting and problem-solving
Enhanced communication for technical and user interactions
Ethical decision-making aligned with IT sector standards
Ability to lead small teams or projects in IT support settings

Why Study with Royal Open College

Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK

Expert tutors with essential real-world experience
100% online learning with UK-based learner support
Affordable, transparent pricing with no hidden fees
Trusted by thousands of UK learners and global professionals

Enrol today to develop practical skills, build confidence, and strengthen your IT support understanding with the CPD-accredited Comptia A+ (220-1101 & 220-1102) course.