Comptia A+ (220-1002)

Overview

What You’ll Learn

Develop practical skills in IT hardware and software troubleshooting

Apply effective problem-solving in real-world IT environments

Strengthen confidence in managing operating systems and tools

Understand network fundamentals and security essentials

Enhance decision-making in system maintenance and repair

Improve communication skills for IT technical support

Build leadership capability in IT operational tasks

Analyse performance monitoring to optimise systems

Overview

The Comptia A+ (220-1002) course is a CPD-accredited, fully online programme designed for UK learners seeking to advance their IT knowledge and skills. It positions you to build core capabilities in computer hardware, software, and professional communication at your own pace.

This course supports your growing responsibility and leadership in IT roles by deepening your applied understanding of operating systems, troubleshooting, and network fundamentals. It emphasises ethical and quality decision-making aligned with industry expectations. You’ll gain practical skills to confidently manage everyday IT challenges.

Trusted by UK professionals aiming to enhance their technical capabilities, this course offers flexible study with expert support. It suits learners focused on skills development and continuing professional growth, ensuring relevance to modern IT environments and employer needs.

Key Highlights:

Fully online, self-paced learning with 12 months access
CPD-accredited for recognised professional development
Practical focus on hardware, software, and network skills
Includes real-world troubleshooting and system management
Develops communication and leadership in IT support
Instant assessment feedback with free exam retakes
Digital certificate with optional printed version available
Designed for UK learners and employer-relevant skills

Accreditation & Recognition

This Comptia A+ (220-1002) is fully CPD-accredited, ensuring your qualification meets trusted professional standards for relevant fields. It is widely recognised by UK employers as a benchmark for continuing professional development and compliance training. Earn a CPD Accredited certificate to showcase your knowledge and skills

100% online, self-paced study with 12 months’ access
Includes online multiple-choice exam and optional reflective portfolio
Order a CPD-accredited digital certificate (optional printed version available for £24.99)
Recognised by UK employers and globally trusted certification

Assessment & Certification

Your progress in this Comptia A+ (220-1002) is measured through an online multiple-choice assessment with a 60% pass mark and instant results. Learners can retake the exam for free, ensuring full understanding before completion. Upon passing, you can order a PDF version of the CPD Accredited certificate, verifying your learning achievement and continued professional development aligned with industry knowledge standards. You can also order a hardcopy certificate for £24.99 to boost your credibility and showcase your achievement. This qualification includes no hidden fees and is recognised by UK employers as evidence of structured learning and professional growth.

Who Is This Course For?

Aspiring IT technicians seeking foundational hardware and software skills
Practising IT support professionals enhancing troubleshooting knowledge
Technical staff requiring improved system maintenance capability
Individuals aiming to strengthen professional communication in IT
IT learners focused on practical, applied understanding of operating systems
Those pursuing flexible, CPD-accredited professional development

Career Opportunities & Progression

IT Support Technician: £18,000 – £26,000 per year
Helpdesk Analyst: £20,000 – £28,000 per year
Junior Network Administrator: £22,000 – £30,000 per year
Technical Support Specialist: £20,000 – £29,000 per year
Systems Support Officer: £21,000 – £31,000 per year
Desktop Support Technician: £19,000 – £27,000 per year

Key Skills You’ll Gain

Confident hardware installation and troubleshooting techniques
Practical software installation and configuration understanding
Effective use of Windows operating systems and tools
Knowledge of network basics and security principles
Skill in performance monitoring and event analysis
Clear communication of technical information
Problem-solving and decision-making in IT environments
Ability to manage backups and system restoration

Why Study with Royal Open College

Royal Open College is a trusted CPD-accredited training provider dedicated to helping professionals build confidence, leadership, and compliance in the UK job sector. Our expert-led online courses are designed to fit around your lifestyle, giving you the flexibility to study anywhere, anytime. CPD-accredited and employer-recognised qualifications trusted across the UK

Expert tutors with essential real-world experience
100% online learning with UK-based learner support
Affordable, transparent pricing with no hidden fees
Trusted by thousands of UK learners and global professionals

Enrol today to develop practical skills and build confidence in IT hardware and software with the CPD-accredited Comptia A+ (220-1002), strengthening your real-world understanding.