Principles of Communication

Overview

Our comprehensive program is meticulously crafted to equip you with the essential skills and knowledge required to thrive in your chosen field. Developed by seasoned professionals with years of industry experience, this course is ideal for those seeking to kickstart their careers or enhance their existing skill set.

Featuring an engaging audio-visual presentation and easily digestible modules, our program facilitates a self-paced learning experience. Our dedicated online support team is available on weekdays to provide assistance throughout your journey.

Key Learning Outcomes

Grasp the fundamentals and their practical applications.
Cultivate the necessary skills for success in your field.
Apply newfound knowledge to real-world scenarios.
Develop effective solutions for relevant topics.
Elevate your employability and career prospects.

Course Curriculum

Module 01: What does an Office Administrator Do?
Module 02: What are the Requirements for being a Successful Office Administrator
Module 03: Education
Module 04: Training
Module 05: Certificate
Module 06: Essential Skills for an Office Administrator
Module 07: How to Become an Office Administrator
Module 08: Key Challenges of an Office Administrator
Module 09: Summary
Module 10: Assessment
Module 11: Introduction
Module 12: Three Skills ApproachTechnical SkillsHuman SkillsConceptual Skills
Module 13: Technical Skills
Module 14: Human Skills
Module 15: Conceptual Skills
Module 16: Tips on How to Develop These SkillsTechnical SkillsHuman SkillsConceptual Skills
Module 17: Technical Skills
Module 18: Human Skills
Module 19: Conceptual Skills
Module 20: Summary
Module 21: Assessment
Module 22: Components of Communication Process
Module 23: Effective Listening Skills
Module 24: Verbal Communication
Module 25: Written Communication
Module 26: Oral Communication
Module 27: Non-Verbal Communication
Module 28: Body Language in Communication
Module 29: Summary
Module 30: Assessment
Module 31: Just Do it
Module 32: You Donâ€™t Have to Keep Everything
Module 33: Three Boxes: Keep, Donate, and Trash
Module 34: A Place for Everything and Everything in its Place
Module 35: Write It Down
Module 36: Urgent/Important Matrix
Module 37: Divide Tasks
Module 38: /20 Rule
Module 39: Have a Master Calendar
Module 40: Setting Deadlines
Module 41: Remove or Limit the Time Wasters
Module 42: Coping With Things Outside of Your Control
Module 43: Use a Day Planner
Module 44: Finish What You Start
Module 45: Focus on the Important
Module 46: Do Quick Tasks Immediately
Module 47: Find a System that Works for You
Module 48: Make It Consistent
Module 49: Make it Time Sensitive
Module 50: Setting up Archives
Module 51: Keeping Items Within Armâ€™s Reach
Module 52: Only Have Current Projects on Your Desk
Module 53: Arranging Your Drawers
Module 54: Organize to Match Your Workflow
Module 55: Eat That Frog!
Module 56: Remove Distractions
Module 57: Give Yourself a Reward
Module 58: Break Up Large Tasks
Module 59: Setting Delivery Rules
Module 60: Folder and Message Hierarchy
Module 61: Deal With Email Right Away
Module 62: Flag and Highlight Important Items
Module 63: Keeping Everything
Module 64: Not Being Consistent
Module 65: Not Following a Schedule
Module 66: Bad Habits
Module 67: Stay Within Your Systems
Module 68: Learn to Say No
Module 69: Have Organization Be Part of Your Life
Module 70: Plan for Tomorrow, Today
Module 71: Basic Types of Negotiations
Module 72: Phases of Negotiation
Module 73: Negotiation Techniques
Module 74: Strategies for Identifying Mutual Gain
Module 75: Effective Negotiation Practise
Module 76: Negotiation on Behalf of Others
Module 77: Summary
Module 78: Assessment
Module 79: Definition of Conflict
Module 80: Benefits of Confrontation
Module 81: Prevention of Conflicts
Module 82: Anger Management
Module 83: Conflict Resolution Techniques
Module 84: Summary
Module 85: Assessment
Module 86: Definition of Stress
Module 87: Meaning of Stress
Module 88: Understanding Stress
Module 89: How Stress Arises?
Module 90: Different Strategies to Manage stress
Module 91: Tips and Tricks for Stress Management
Module 92: Summary
Module 93: Assessment

Designed to give you a competitive edge in the job market, this course offers lifetime access to materials and the flexibility to learn at your own pace, from the comfort of your home.

Why Choose Us?

Learn at your own pace with 24/7 online access to course materials.
Benefit from full tutor support available Monday through Friday.
Acquire essential skills in the convenience of your home through informative video modules.
Enjoy 24/7 assistance and advice via email and live chat.
Study on your preferred device – computer, tablet, or mobile.
Gain a thorough understanding of the course content.
Improve professional skills and earning potential upon completion.
Access lifetime course materials and expert guidance.
Enjoy the convenience of online learning with flexible schedules.

Why Enroll in This Course?

Our program provides a comprehensive introduction to the subject matter, laying a solid foundation for further study. It empowers students to acquire knowledge and skills applicable to both their professional and personal lives.

Assessment

The course incorporates quizzes to evaluate your understanding and retention of the material. These quizzes pinpoint areas for further practice, allowing you to review course materials as needed. Successfully passing the final quiz qualifies you for a certificate of achievement.

Requirements

There are no formal requirements for this course, it is open to anyone who is interested in learning the material.

Career Path

Our course is meticulously designed to equip you for success in your chosen field. Upon completion, you’ll have the qualifications to pursue diverse career opportunities across various industries.