Community Care Worker

Overview

Our comprehensive program is meticulously crafted to equip you with the essential skills and knowledge required to thrive in your chosen field. Developed by seasoned professionals with years of industry experience, this course is ideal for those seeking to kickstart their careers or enhance their existing skill set.

Featuring an engaging audio-visual presentation and easily digestible modules, our program facilitates a self-paced learning experience. Our dedicated online support team is available on weekdays to provide assistance throughout your journey.

Key Learning Outcomes

Grasp the fundamentals and their practical applications.
Cultivate the necessary skills for success in your field.
Apply newfound knowledge to real-world scenarios.
Develop effective solutions for relevant topics.
Elevate your employability and career prospects.

Course Curriculum

Module 01: Definition of Mental Health Support Worker
Module 02: Duties & Responsibilities of a Mental Health Support Worker
Module 03: Qualities of A Great Support Worker
Module 04: Why become a Mental Health Support Worker?
Module 05: Experience And Qualifications
Module 06: Salary & Working Hours
Module 07: Code of Conduct
Module 08: Summary/Keynotes of the Module
Module 09: Assessment
Module 10: What are Community Mental Health Teams (CMHTs)?
Module 11: Who makes up a CMHT?
Module 12: Referral to CMHT
Module 13: Procedures after the Referral
Module 14: Care Programme Approach (CPA)
Module 15: Discharge from the CMHT
Module 16: Issues with CMHT
Module 17: Confidentiality
Module 18: What can I Expect as a Support Worker, Friend or Relative?
Module 19: Summary/Keynotes of The Module
Module 20: Assessment
Module 21: Who is a Service User?
Module 22: What does Involving Service User mean?
Module 23: Benefits of Service User Involvement
Module 24: Methods for Involving Patients )Focus groupsPatient as TeacherPatient shadowingPatient diariesDiscovery interviewsImproving Practice Questionnaire (IPQ) and Critical Friends Groups (CFGs)
Module 25: Focus groups
Module 26: Patient as Teacher
Module 27: Patient shadowing
Module 28: Patient diaries
Module 29: Discovery interviews
Module 30: Improving Practice Questionnaire (IPQ) and Critical Friends Groups (CFGs)
Module 31: Importance of Service User Involvement
Module 32: Summary/Keynotes of The Module
Module 33: Assessment
Module 34: Necessity of Communication in Health and Social Care
Module 35: Communication in the context of CaregivingOne-to-one communicationGroup CommunicationInformal CommunicationFormal CommunicationCommunication between colleaguesCommunication between professional people and people using servicesCommunication with professionalsMulti-agency workingMulti-professional workingDegrees of formality in different contexts
Module 36: One-to-one communication
Module 37: Group Communication
Module 38: Informal Communication
Module 39: Formal Communication
Module 40: Communication between colleagues
Module 41: Communication between professional people and people using services
Module 42: Communication with professionals
Module 43: Multi-agency working
Module 44: Multi-professional working
Module 45: Degrees of formality in different contexts
Module 46: Forms of Communication
Module 47: Types of interpersonal interactionSpeech/Verbal CommunicationNon-verbal communication
Module 48: Speech/Verbal Communication
Module 49: Non-verbal communication
Module 50: Communication and language needs and preferencesBritish Sign LanguageMakatonBrailleUse of signs and symbolsWritten communicationPictures and objects of referenceFingerspellingCommunication passportsTechnological aids to communicationHuman aids to communicationVariation between cultures
Module 51: British Sign Language
Module 52: Makaton
Module 53: Braille
Module 54: Use of signs and symbols
Module 55: Written communication
Module 56: Pictures and objects of reference
Module 57: Fingerspelling
Module 58: Communication passports
Module 59: Technological aids to communication
Module 60: Human aids to communication
Module 61: Variation between cultures
Module 62: Building Rapport
Module 63: Environmental factors that inï¬‚uence communication
Module 64: Barriers to communicationBarriers associated with personality, self-esteem, anxiety and depressionBarriers associated with aggression and submissivenessBarriers associated with assumptionsBarriers associated with values and belief systemsBarriers associated with cultural variationUse and abuse of powerBarriers associated with the effects of alcohol/drugs
Module 65: Barriers associated with personality, self-esteem, anxiety and depression
Module 66: Barriers associated with aggression and submissiveness
Module 67: Barriers associated with assumptions
Module 68: Barriers associated with values and belief systems
Module 69: Barriers associated with cultural variation
Module 70: Use and abuse of power
Module 71: Barriers associated with the effects of alcohol/drugs
Module 72: Strategies for overcoming communication barrier
Module 73: Summary
Module 74: What is Health and Social Care?
Module 75: Healthcare Overview
Module 76: Who provides Healthcare?
Module 77: Social care overview
Module 78: Social care needs assessmentWhat is a social care need assessment?When must the local authority assess?
Module 79: What is a social care need assessment?
Module 80: When must the local authority assess?
Module 81: Who provides social care?
Module 82: Healthcare vs Social Care
Module 83: Why is the health and social carer a valuable career?
Module 84: Summary
Module 85: Role of Health and Social Care Workers
Module 86: Additional Duties of Health and Social Care Workers
Module 87: Can carers be charged for support?
Module 88: Ways to Improve Quality of Service
Module 89: Information SourcesAny Research Should HaveReliabilityValidityTypes of ResearchMediaPeople in same professionConferences
Module 90: Any Research Should HaveReliabilityValidityTypes of Research
Module 91: Reliability
Module 92: Validity
Module 93: Types of Research
Module 94: Media
Module 95: People in same profession
Module 96: Conferences
Module 97: Reflective Practice
Module 98: Reflection on Practice
Module 99: Reflective in PracticeHow it is doneUses of reflective practice
Module 100: How it is done
Module 101: Uses of reflective practice
Module 102: DevelopmentProfessional DevelopmentPersonal DevelopmentRelationships and Personal Development
Module 103: Professional Development
Module 104: Personal Development
Module 105: Relationships and Personal Development
Module 106: How to evaluate your own performance
Module 107: Reflective writingTrainingPlanning our Personal DevelopmentEffects of Learning on Development
Module 108: Training
Module 109: Planning our Personal Development
Module 110: Effects of Learning on Development
Module 111: What are your rights as a carer?What social care rights do I have as a carer?What is a carerâ€™s assessment?What are the eligibility criteria for carers?What happens if you are found to have eligible needs?
Module 112: What social care rights do I have as a carer?
Module 113: What is a carerâ€™s assessment?
Module 114: What are the eligibility criteria for carers?
Module 115: What happens if you are found to have eligible needs?
Module 116: Conflicting Rights and ResponsibilitiesClash of RightsConflict between rights and responsibilitySafety vs privacySafety vs equalityJob responsibility vs right to private lifeResponsibility to others vs right to choose
Module 117: Clash of Rights
Module 118: Conflict between rights and responsibilitySafety vs privacySafety vs equalityJob responsibility vs right to private lifeResponsibility to others vs right to choose
Module 119: Safety vs privacy
Module 120: Safety vs equality
Module 121: Job responsibility vs right to private life
Module 122: Responsibility to others vs right to choose
Module 123: Summary
Module 124: Understand concepts of equality, diversity and rights in relation to health and social care
Module 125: The benefits of diversitySocial and Cultural benefits of diversityThe economic benefits of diversity
Module 126: Social and Cultural benefits of diversity
Module 127: The economic benefits of diversity
Module 128: Health and social care settingsResidential careDay-careNursing careDomiciliary care
Module 129: Residential care
Module 130: Day-care
Module 131: Nursing care
Module 132: Domiciliary care
Module 133: Active promotion of equality and individual rightsThe principles of the care value basePromoting the rights, choices and well-being of individualsAnti-discriminatory practise â€“ empowering individuals
Module 134: The principles of the care value base
Module 135: Promoting the rights, choices and well-being of individuals
Module 136: Anti-discriminatory practise â€“ empowering individuals
Module 137: Individual rightsThe right to be respectedThe right to be treated equally and not discriminated againstThe right to be treated as an individualThe right to be treated in a dignified wayThe right to be allowed privacyThe right to be protected from danger and harmThe right to be allowed access to information about themselvesThe right to able to communicate using their preferred methods of communication and languageThe right to have their choices taken into account and be protected
Module 138: The right to be respected
Module 139: The right to be treated equally and not discriminated against
Module 140: The right to be treated as an individual
Module 141: The right to be treated in a dignified way
Module 142: The right to be allowed privacy
Module 143: The right to be protected from danger and harm
Module 144: The right to be allowed access to information about themselves
Module 145: The right to able to communicate using their preferred methods of communication and language
Module 146: The right to have their choices taken into account and be protected
Module 147: Discriminatory practices in health and social careBases of discriminationCultureDisabilityAgesocial classgendersexualityhealth statusfamily statuscognitive abilityDiscriminatory practice
Module 148: Bases of discriminationCultureDisabilityAgesocial classgendersexualityhealth statusfamily statuscognitive ability
Module 149: Culture
Module 150: Disability
Module 151: Age
Module 152: social class
Module 153: gender
Module 154: sexuality
Module 155: health status
Module 156: family status
Module 157: cognitive ability
Module 158: Discriminatory practice
Module 159: The effects of discriminatory practice in health and social careMarginalisation (treat a person or group as insignificant)Disempowerment (make a person or group less powerful or confident)Low self-esteem and self-identityRestricted opportunitiesNegative behaviours such as aggression or criminality
Module 160: Marginalisation (treat a person or group as insignificant)
Module 161: Disempowerment (make a person or group less powerful or confident)
Module 162: Low self-esteem and self-identity
Module 163: Restricted opportunities
Module 164: Negative behaviours such as aggression or criminality
Module 165: How anti-discriminatory practise is promoted in health and social care settingsThe active promotion of anti-discriminatory practiseEthical principlesPutting the individual at the heart of service provisionProviding active support consistent with the beliefs, culture and preferences of the individualMental health support â€“ coping strategiesSupporting individuals to express their needs and preferencesPromoting individualsâ€™ rights, choices and well-beingBalancing individual rights with the rights of others
Module 166: The active promotion of anti-discriminatory practiseEthical principlesPutting the individual at the heart of service provisionProviding active support consistent with the beliefs, culture and preferences of the individualMental health support â€“ coping strategiesSupporting individuals to express their needs and preferencesPromoting individualsâ€™ rights, choices and well-beingBalancing individual rights with the rights of others
Module 167: Ethical principles
Module 168: Putting the individual at the heart of service provision
Module 169: Providing active support consistent with the beliefs, culture and preferences of the individual
Module 170: Mental health support â€“ coping strategies
Module 171: Supporting individuals to express their needs and preferences
Module 172: Promoting individualsâ€™ rights, choices and well-being
Module 173: Balancing individual rights with the rights of others
Module 174: Personal beliefs and value systemsInï¬‚uences on cultureInï¬‚uences on beliefsPast eventsSocialisationEnvironmental inï¬‚uencesHealth and well-beingDeveloping greater self-awareness and tolerance of differencesCommitting to the care value baseCareful use of languageWorking within legal, ethical and policy guidelines
Module 175: Inï¬‚uences on culture
Module 176: Inï¬‚uences on beliefs
Module 177: Past events
Module 178: Socialisation
Module 179: Environmental inï¬‚uences
Module 180: Health and well-being
Module 181: Developing greater self-awareness and tolerance of differences
Module 182: Committing to the care value base
Module 183: Careful use of language
Module 184: Working within legal, ethical and policy guidelines
Module 185: Summary
Module 186: What Does a Youth Worker Do?
Module 187: The Foundation of Youth Work
Module 188: Youth Workers Competence
Module 189: Summary
Module 190: Assessment
Module 191: Youth Work Practice
Module 192: Practice in Different Settings
Module 193: Youth Development Work as a Profession
Module 194: Summary
Module 195: Assessment
Module 196: A Unique Profession
Module 197: Selecting a Career in Social Work
Module 198: Education and the Social Work Career Ladder
Module 199: Employment Opportunities
Module 200: Salary and Demand for Social Worker
Module 201: Summary
Module 202: Assessment
Module 203: Social Change in Youth Development Work
Module 204: Social Change Can Occur on Three Levels:
Module 205: policy change
Module 206: changes in social relations
Module 207: political action.
Module 208: Paulo Freire and social change
Module 209: Applying Freireâ€™s ideas
Module 210: Summary
Module 211: Assessment
Module 212: Safeguarding
Module 213: Who are vulnerable individuals?
Module 214: Dealing with safeguarding issues
Module 215: What Is Abuse?
Module 216: Types and Signs of AbuseTypes of AbuseSigns of Different Types of Abuse
Module 217: Types of Abuse
Module 218: Signs of Different Types of Abuse
Module 219: Adults, Young People and Children at Risk from Abuse
Module 220: Environmental factors that may make abuse more likelyCare services with institutional practicesAdults and children residing in health and social care settingsHealth servicesIndependent living facilitiesHomelessness
Module 221: Care services with institutional practices
Module 222: Adults and children residing in health and social care settings
Module 223: Health services
Module 224: Independent living facilities
Module 225: Homelessness
Module 226: How to Deal with Suspected Cause of Abuse and Disclosure of AbusePeople who might suspect or be told about abusePeersFamilySiblingsTeachersSocial WorkersOther ProfessionalsOther Members of the PublicDealing with Disclosures of Abuse and Suspected AbuseDuty to ReportReport AppropriatelyReport ProceduresSupport and ComfortDonâ€™t JudgeMaintain ConfidentialityProtect Self
Module 227: People who might suspect or be told about abusePeersFamilySiblingsTeachersSocial WorkersOther ProfessionalsOther Members of the Public
Module 228: Peers
Module 229: Family
Module 230: Siblings
Module 231: Teachers
Module 232: Social Workers
Module 233: Other Professionals
Module 234: Other Members of the Public
Module 235: Dealing with Disclosures of Abuse and Suspected AbuseDuty to ReportReport AppropriatelyReport ProceduresSupport and ComfortDonâ€™t JudgeMaintain ConfidentialityProtect Self
Module 236: Duty to Report
Module 237: Report Appropriately
Module 238: Report ProceduresSupport and ComfortDonâ€™t JudgeMaintain ConfidentialityProtect Self
Module 239: Support and Comfort
Module 240: Donâ€™t Judge
Module 241: Maintain Confidentiality
Module 242: Protect Self
Module 243: Minimising the Risk of AbusePerson-centred planningDuty of careEffective record keepingFollowing policies and proceduresBuilding a trusting professional relationshipEffective communication channelsContinuing professional development
Module 244: Person-centred planning
Module 245: Duty of care
Module 246: Effective record keeping
Module 247: Following policies and procedures
Module 248: Building a trusting professional relationship
Module 249: Effective communication channels
Module 250: Continuing professional development
Module 251: Summary
Module 252: History
Module 253: Components of the Criminal Justice System
Module 254: Law Enforcement
Module 255: The Courts
Module 256: The Correctional System
Module 257: The Juvenile Justice System
Module 258: Social Welfare Policy in Criminal Justice
Module 259: Conclusion
Module 260: The legal responsibility
Module 261: Other duties and principles
Module 262: NeedsBasic NeedsPhysical NeedsEmotional NeedsSocial NeedsIntellectual Needs
Module 263: Basic Needs
Module 264: Physical Needs
Module 265: Emotional Needs
Module 266: Social Needs
Module 267: Intellectual Needs
Module 268: Conflicts and Dilemma
Module 269: Consent for care or for treatment
Module 270: Consent ValidityCapacityVoluntaryInformed
Module 271: Capacity
Module 272: Voluntary
Module 273: Informed
Module 274: Ethical Dilemmas and Care Conflicts
Module 275: Complaints
Module 276: Who gets to make a complaint?
Module 277: The complaints process
Module 278: Policies in Dealing with ComplaintsConfidentialityEquality PolicyOthers
Module 279: Confidentiality
Module 280: Equality Policy
Module 281: Others
Module 282: Summary
Module 283: Doctor Patient Confidentiality or Implementation of P.L.R.CHealth & Social Care Act 2012An Overview of the Health & Social Care Act 2012Health & Social Care workers Roles and ResponsibilitiesChanges made through Health & Social Care Act 2012Key Legislative ChangesCaldicott Principles & Data Protection Act [1998] [2018]updated in accordance with GDPR [2018]Caldicott PrinciplesThe 7 Caldicott principlesThe 8 principles of Data ProtectionOverview of the Data Protection Act 1998Overview of the DataProtection Act 2008How does the act differ from GDPR?
Module 284: Health & Social Care Act 2012An Overview of the Health & Social Care Act 2012Health & Social Care workers Roles and ResponsibilitiesChanges made through Health & Social Care Act 2012Key Legislative Changes
Module 285: An Overview of the Health & Social Care Act 2012
Module 286: Health & Social Care workers Roles and Responsibilities
Module 287: Changes made through Health & Social Care Act 2012Key Legislative Changes
Module 288: Key Legislative Changes
Module 289: Caldicott Principles & Data Protection Act [1998] [2018]updated in accordance with GDPR [2018]Caldicott PrinciplesThe 7 Caldicott principlesThe 8 principles of Data ProtectionOverview of the Data Protection Act 1998Overview of the DataProtection Act 2008How does the act differ from GDPR?
Module 290: Caldicott PrinciplesThe 7 Caldicott principles
Module 291: The 7 Caldicott principles
Module 292: The 8 principles of Data Protection
Module 293: Overview of the Data Protection Act 1998
Module 294: Overview of the DataProtection Act 2008
Module 295: How does the act differ from GDPR?
Module 296: Access to the Patient Records LegislationsAccess to Medical Reports Act 1988 (England, Scotland and Wales)&Access to Personal Files and Medical Reports (Northern Ireland) OrderSummary of the ActsCode of PracticeWhen Access should be limited or refusedAim and Extent of LegislationAdministrative DutiesIndividuals RightEmployeeâ€™s RightAccess to Health Records Act 1990 (England, Scotland and Wales)Overview of the ActAccess to Health Records (Northern Ireland) Order 1993Overview of the Order
Module 297: Access to Medical Reports Act 1988 (England, Scotland and Wales)&Access to Personal Files and Medical Reports (Northern Ireland) OrderSummary of the ActsCode of PracticeWhen Access should be limited or refusedAim and Extent of LegislationAdministrative DutiesIndividuals RightEmployeeâ€™s Right
Module 298: Summary of the Acts
Module 299: Code of Practice
Module 300: When Access should be limited or refused
Module 301: Aim and Extent of Legislation
Module 302: Administrative Duties
Module 303: Individuals Right
Module 304: Employeeâ€™s Right
Module 305: Access to Health Records Act 1990 (England, Scotland and Wales)Overview of the Act
Module 306: Overview of the Act
Module 307: Access to Health Records (Northern Ireland) Order 1993Overview of the Order
Module 308: Overview of the Order
Module 309: Adult safeguarding and support LegislationsAdult Support and Protection (Scotland) Act 2007Overview of the ActPrinciples underlying the ActWhat safeguards are in place to protect the rights of individuals?Care Act 2014 (England)Overview of the ActPrinciples of the Act 2014Carers Act 2016 (Scotland)Overview of the ActWhat will change?How will the Carer Act improve the quality of services available?Social Services and Well-being (Wales) Act 2014Overview of the ActPrinciples of the Act
Module 310: Adult Support and Protection (Scotland) Act 2007Overview of the ActPrinciples underlying the ActWhat safeguards are in place to protect the rights of individuals?
Module 311: Overview of the Act
Module 312: Principles underlying the Act
Module 313: What safeguards are in place to protect the rights of individuals?
Module 314: Care Act 2014 (England)Overview of the ActPrinciples of the Act 2014
Module 315: Overview of the Act
Module 316: Principles of the Act 2014
Module 317: Carers Act 2016 (Scotland)Overview of the ActWhat will change?How will the Carer Act improve the quality of services available?
Module 318: Overview of the Act
Module 319: What will change?
Module 320: How will the Carer Act improve the quality of services available?
Module 321: Social Services and Well-being (Wales) Act 2014Overview of the ActPrinciples of the Act
Module 322: Overview of the Act
Module 323: Principles of the Act
Module 324: Abortion LegislationsAbortion Act 1967Overview of the ActHuman Fertilisation and Embryology Act (1990) amended in 2008Overview of the Act
Module 325: Abortion Act 1967Overview of the Act
Module 326: Overview of the Act
Module 327: Human Fertilisation and Embryology Act (1990) amended in 2008Overview of the Act
Module 328: Overview of the Act
Module 329: Summary
Module 330: Mental Capacity & Mental Health LegislationsAdults with Incapacity (Scotland) Act 2000Overview of the ActPrinciples of the ActThe duties and responsibilities of interveners and guardians
Module 331: Adults with Incapacity (Scotland) Act 2000Overview of the ActPrinciples of the ActThe duties and responsibilities of interveners and guardians
Module 332: Overview of the Act
Module 333: Principles of the Act
Module 334: The duties and responsibilities of interveners and guardians
Module 335: Mental Capacity Act 2005 (England and Wales)Overview of the ActMain key principlesCode of Practice
Module 336: Overview of the Act
Module 337: Main key principles
Module 338: Code of Practice
Module 339: Mental Health Act 1983 amendment 2007Overview of the ActThe five overreaching principlesThe main changes introduced in the 2007
Module 340: Overview of the Act
Module 341: The five overreaching principles
Module 342: The main changes introduced in the 2007
Module 343: Mental Health (Care and Treatment) (Scotland) Act 2003 updated in 2015Overview of the ActMillan principles
Module 344: Overview of the Act
Module 345: Millan principles
Module 346: Mental Health (Northern Ireland) Order 1986Overview of the Act
Module 347: Overview of the Act
Module 348: Mental Capacity Act
Designed to give you a competitive edge in the job market, this course offers lifetime access to materials and the flexibility to learn at your own pace, from the comfort of your home.

Why Choose Us?
- Learn at your own pace with 24/7 online access to course materials.
- Benefit from full tutor support available Monday through Friday.
- Acquire essential skills in the convenience of your home through informative video modules.
- Enjoy 24/7 assistance and advice via email and live chat.
- Study on your preferred device – computer, tablet, or mobile.
- Gain a thorough understanding of the course content.
- Improve professional skills and earning potential upon completion.
- Access lifetime course materials and expert guidance.
- Enjoy the convenience of online learning with flexible schedules.
Why Enroll in This Course?

Our program provides a comprehensive introduction to the subject matter, laying a solid foundation for further study. It empowers students to acquire knowledge and skills applicable to both their professional and personal lives.

Assessment

The course incorporates quizzes to evaluate your understanding and retention of the material. These quizzes pinpoint areas for further practice, allowing you to review course materials as needed. Successfully passing the final quiz qualifies you for a certificate of achievement.

Requirements

There are no formal requirements for this course, it is open to anyone who is interested in learning the material.

Career Path

Our course is meticulously designed to equip you for success in your chosen field. Upon completion, you’ll have the qualifications to pursue diverse career opportunities across various industries.